GFG Jewellery is a registered trade mark of Gift from Gods Ltd (Company no 09247853) for the purpose of the following terms and conditions of our website use.
The terms & conditions govern your use of the site and purchase of goods from the site. By continuing to access our website (gfgjewellery.com) you are deemed to be accepting and consenting to the practices described in the terms and conditions which may be updated by us at any time from time to time without any notice. Though a regular visit to this page will allow you to be aware of any changes. Your continued use of this site following any change to the terms & conditions shall signify your agreement to be bound by the modified agreement. All design and pictures displayed on our website - www.gfgjewellery.com - are intellectual property of Gift from Gods and may not be used or reproduced without our consent.
After you finalize your purchase and your payment is received the goods will be send to you by registered and insured mail. Standard postage (registered and insured mail) is included in our prices. However if you select any other category than standard postage, the cost will automatically be added to your total value of purchase. Due to the value of our jewellery we will only send everything through insured and registered mail. We DO NOT post to P.O. Boxes. Any issues with a delivery of an order will be communicated through email.
All products displayed include VAT (No GB 201400000) for the UK, EU, USA and Canada. In case you are based outside the UK, EU and Northern America all deliveries are DDU (delivered duty unpaid) and the recipient will be responsible for all import duties and taxes levied by the individual countries we are shipping the goods to. There is an option of DDP (delivered duty paid) if you are based outside the UK, EU, USA and Canada - please contact us by email: email@example.com
All personal data is treated with the greatest possible care and according to the Data Protection Act. All personal data needed to process the order excluding credit card information will be stored and might be used by GFG Jewellery. If you do not wish to receive further emails please contact us on firstname.lastname@example.org
GFG Jewellery operates under a 14 days return policy after the order is dispatched. All returns have to be NEW, UNUSED with our original tags sealed and attached in our original packaging. Returns that do not meet these requirements will NOT be accepted and returned to the customer at their expense. All returns have to be sent via insured registered mail. Your refund will exclude the initial shipping costs (including paid duties if these can not be refunded by the local authorities) and will be credited to your initial payment method. Custom made items or items purchased with a special discount can NOT be returned, exchanged NOR refunded.
Any compensation claims based on images, descriptions or prices of products on delayed shipment or undeliverable goods are NON applicable
All our jewellery is guaranteed on defects in material and workmanship for a period of 45 days from delivery. Normal wear and tear, improper care, or damage resulting from misuse will void this warranty.
If an item has been damaged and you are interested in a repair, please send a photo and description of the damage to email@example.com. We will assess the damage and let you know if a repair is possible, as well as the cost for the repair.